The #1 tech mistake made by small businesses

 Insufficient technical support

The first technology mistake common to numerous small businesses is insufficient technical support. Many organizations simply go without, relying instead upon an employee whose love of Warcraft may make him or her the local office “computer guru.” Other organizations may depend upon a staffer’s friend or relative (who’s “interested in computers”) to provide technology advice or assistance when critical systems fail or slow unacceptably.  Some turn to their hardware manufacturer’s telephone support line for help, only to be disappointed when the solution to many problems proves to be performing a reinstallation (thereby resulting in the loss of all the business owner’s data). Yet others rely upon a big box electronic store’s service arm, never receiving the same (novice, often undereducated and inexperienced) technician twice. Still others sometimes locate a student or other individual who provides computer support “on the side.” These support methods are not cost-efficient.

 The Akuwa helpdesk is available 24/7. When you call Akuwa for help you can be sure that you will speak to a local Microsoft Certified Systems Engineer  that is very familiar with your network and has the knowledge along with the experience to resolve your issue immediately. With our Network Monitoring capabilities we can diagnose and fix problems with little or no downtime.